SHIPPING

We offer FREE GIFT WRAPPING ! To find out more click here.

How We Ship Your Purchase

We ship by Canada Post and the U.S. Postal Service. When your order ships, we’ll send you an e-mail with your Canada Post/USPS Tracking Number and the expected delivery date.

Our Shipping Rates

The shipping charge for your order is calculated when you enter your shipping address at the check-out. Our North American shipping rates are based on 6 geographical zones in Canada and the USA, and your shipping charge is automatically calculated based on your total purchase price and the delivery address.

Please Note: If your package is small and our actual shipping cost is lower than the amount you paid us for shipping, we’ll refund the difference back to you.

Click for Canada & USA Shipping Rates

How Long Will It Take ?

Hmmm… where do you want it delivered ? We’ll do our best to ship your order within 48 hours. The delivery time for your order will depend on the delivery address. Here are some guidelines:
Canada

NS/NB/PE: 2 – 5 business days
NL/QC/ON: 3 – 8 business days
MB/SK/AB/BC/YT/NT/NU: 6 – 12 business days
USA

7 – 15 business days.
USA delivery times depends on proximity to one of the 21 USPS Network Distribution Centres. Essentially, the closer the delivery address to a major city, the faster it’s delivered.

Note to Prince Edward Island customers: If you choose “Pick Up at The Toy Factory” at the checkout, you can pick up your order at our store in New Glasgow with no shipping charge.

Express & International Shipping

Please click here to contact us if you need express shipping for delivery by a specific date in Canada or the USA, and for information on international shipping.